"The team at CHG is both knowledgeable and professional. I never hesitate to refer any of our customers to them for consulting services. They are always very responsive to questions and are creative problem-solvers!"

Mary Nicholas, MHA
President / CEO
Healthcare Quality Association on Accreditation (HQAA)




Mock Surveys

Three- Day On-site Mock Surveys
One to Two Sites
Tentative Schedule

On-Site visit:

Travel Day: Travel rate billed

Day One:

9:00 AM Opening Conference with Owner/ Administrative Staff
Review of process; role of staff
Questions
9:45 AM Location Tour
Brief Review of Patient Medical Records for Home Visit
10:00 AM- 1:00 PM Patient Visits
  • Must Include Any Facilities
  • May Include Contracting Companies if necessary
1:00 PM- 2:00 PM Lunch Break- time to catch up on morning items
Vehicle/ Car Inspection
2:00 PM- 5:00 PM Review of all requested documentation
Patient Medical Records Review
Plan with staff for Day Two
Depending on time, evening review of items off site as needed

Day Two:

9:00 AM- 5:00 PM Completion of review of all items
Additional home or facility visits if needed, based on Day One

Day Three:

9:00 AM- 2:00 PM Review of PI Program
Additional home or facility visits if needed based on Day One and Two
2:00 PM- 3:00 PM Meeting with owner/ staff to review findings
3:00 PM- 3:30 PM Exit planned for travel

Within Two Weeks:

  • Prepare and send written report of findings
  • Include copy of completed review tool used

Service Includes:

  • Site review with recommendations for improvement
  • Random, informal interviews with staff, patients, referral sources
  • Brief review of organizationís Policies and Procedures
  • Brief review of organizationís Personal Files

General Information:

  • Deposit required within ten days of signing business agreement and scheduling consultation
  • Consultation is generally scheduled 6 - 8 weeks in advance